At Bureau Brutal we offer a fast personalisation service in BeNeLux + France with most orders - including customized products - produced and shipped within just 3-6 days!

EXPECTED DELIVERY TIMES

Depending on when you order your Bureau Brutal product you will receive it via Express Shipping within 3-6 working days.

NOTE: Dispatch times may vary during exceptionally busy periods or if orders are subjected to delays or force majeure. Delivery times should be used as a guide only and commence from the day of dispatch. We are not responsible for delays caused by customs clearance.

SHIPPING

We ship to:

Belgium

France

The Netherlands

Luxemburg

We are working hard on expanding to other countries soon !

COLLECT OPTION

Don't worry if no one is home at the time of delivery -Bpost will hand it over to one of the preferred recipients or you will be able to collect it in the post office. The postman will leave you a note on where to collect your parcel. Please ensure that you have your ID available when collecting your package. You will be able to track your parcel through the Bpost website.

TRACK YOUR ORDER

When your order is dispatched we'll send you an email with your tracking details so you can follow its journey. If for any reason you don't receive this, please email us at hello@bureaubrutal.com and we'll update you on your order's progress.

INSURANCE

Bureau Brutal insures each purchase during time in transit until it is delivered to you at which point responsibility for the shipment is passed over. If your parcel cannot be delivered, Bpost will return the parcel to a postal location and delivery will be re attempted the following day excluding weekends. If the customer makes alternative arrangements with Bpost, such as leaving the package at the front door, the parcel is no longer insured and Bureau Brutal no longer holds any responsibility for the parcel if it is lost or stolen.